1. Download the free TruckSmarter mobile app from the Apple App Store or from Google Play. 
2. Create a free TruckSmarter account in-app.
3. Click on the Money tab at the bottom of the screen.
4. Complete your factoring application. This should take roughly 5 minutes.*
5. You’re all set! Our team will review the application and contact you with next steps if we need any additional information or documentation

*If you are currently in a factoring contract and considering switching to TruckSmarter, complete this form. Our Chicago-based team will give you a call and help you navigate.

TruckSmarter cardholders may receive payments instantly upon our team approving the invoice upload in their managed bank account.We aim to process every payment as quickly as possible. Our standard is to review and process payments within 24 hours of invoice upload, though 50% of invoices get paid in 2-3 hours during our Monday-Friday business hours.  Should you have a TruckSmarter managed bank account, you will receive payments instantly upon our team approving the invoice upload.

In order to receive same-day payment, your documents and load details will need to be uploaded in the TruckSmarter app no later than 10:00am ET.

All purchases made through the TruckSmarter debit card receive 1% cash back, effectively making some carriers rates as low as 1.5%. Factoring customers also receive an additional $0.05-$0.10 off per gallon on fuel when they use their TruckSmarter card at any of TruckSmarter’s partnered diesel truck stops across the country. Learn more about fuel at trucksmarter.com/discounts.

Upon factoring application approval, your debit card will arrive at your mailing address on file within 14 days. Once the debit card arrives, you will need to call 833-333-0417 to activate your card and set your PIN.

Funds are immediately deposited into carrier accounts and accessible through the app and TruckSmarter debit card, as soon as TruckSmarter purchases your invoice. There are NO fees when securely transferring money in or out, nor is there a fee for 3rd party brokers to securely transfer money directly to your TruckSmarter account. 

Many of our Factoring customers choose to transfer money in to get additional discounts on fuel, get 1% cash back on purchases, and organize their business in one place.

No, we do not have specific equipment type requirements. We most frequently work with dry van, reefer, flatbed, hot shot, and box truck carriers. We have a list of approved brokers and recommend you take a look at our list to see if the approved brokers offer loads for your equipment type.

No! We offer 2.5% factoring to all carriers whether you have one truck or a large fleet. There are no minimums for factoring with TruckSmarter, and we do not have a long-term contract as we want you to do what is best for your business.

Our team is happy to walk through a buyout process with you. 

In order to be able to execute on a buyout, we will need an up to date aging report submitted from your current factoring company and written confirmation from your current factoring provider that you are eligible for a contract buyout. If you have this information in hand, please send it to buyouts@smarttruckerllc.com.

If you have any questions about switching Factoring companies, complete the Contact Us form. You can also email factoring@trucksmarter.com or call (207) 309-3397. Our Chicago-based Factoring team can answer your questions live Monday - Friday 8am - 6pm CT. 

We have a growing list of approved brokers. We currently factor thousands of brokers, including all the major brokers on the TruckSmarter Load Board. We also factor brokers who are not on our Load Board, as long as they meet our credit score criteria.

Federal Deposit Insurance Corporation (FDIC) Insured means that the bank account is insured at an institution where deposits are federally protected against bank failure or theft.

Your funds are FDIC-insured up to $250,000 through Blue Ridge Bank, N.A.; Member FDIC.

‍

Chicago Support Hours: Monday - Friday 8am - 6pm CT

Phone: 404-738-7125

Email: factoring@trucksmarter.com

TruckSmarter is a financial technology company and is not a bank. Banking services provided by Blue Ridge Bank, N.A.; Member FDIC. The TruckSmarter Visa Debit Card is issued by Blue Ridge Bank, N.A. pursuant to a license from Visa U.S.A. Inc. and can be used anywhere Visa cards are accepted.

‍