Every day, drivers deal with the same grind: endless scrolling through load boards, calling broker after broker, and trying to make sense of incomplete load details. Something that should be simple has turned into a time-consuming maze that keeps you off the road and cuts into your earnings.

This is where Dispatch by TruckSmarter comes in. Backed by our recent announcement of a $16M investment, Dispatch uses AI to take the busywork out of finding freight. Dispatch takes the hours-long load hunt and shrinks it to minutes. It verifies load information, checks availability with brokers, filters out loads that don’t fit, surfaces better options fast, and can connect you straight to the broker so you can bid or book on the spot.

Save Up To 3 Hours a Day with AI Dispatching

Traditional load hunting can take hours out of your day. With AI dispatching, that work happens in minutes. Dispatch scans for loads, checks details in real time, and filters options based on what you’re actually looking for—all while you stay focused on driving, running your business, and boosting operational efficiency.

Here are six ways Dispatch saves drivers time: 

1. One-time setup, lasting efficiency: Instead of entering and re-entering search criteria for every load board, drivers set preferences once and let Dispatch filter opportunities automatically.

2. 24/7 load scanning: Dispatch works nonstop in the background, pulling in new loads and providing real-time updates while drivers are on the road or off the clock, so there’s no wasted downtime.

3. Instant verification: AI makes multiple broker calls at once to confirm rates, times, and locations, which cuts out the hours drivers normally spend chasing down missing info.

4. Complete, ready-to-book details: Drivers get all the verified information in a text message (rates, deadhead miles, routes) instead of piecing it together across apps, email, and phone calls.

5. Smarter matches over time: Dispatch incorporates deep learning from past choices and user feedback, surfacing loads that better fit each driver’s business demands, which cuts down trial-and-error searching and decision-making.

6. Getting brokers on the line: Instead of calling around, Dispatch Calling Assistant does it for you: dialing, waiting, and checking availability. When the broker picks up, Dispatch connects you instantly so you can focus on booking, not waiting.

The difference is like night and day. Instead of getting stressed and frustrated juggling multiple phones and load boards, drivers using Dispatch can stay focused on the road with confidence that quality loads are being shown to them automatically.

No More Time-Wasting Load Booking Tasks

Remember the last time you spent your 30-minute break calling broker after broker, only to find out the load was already taken? Or when you finally got through to someone after being on hold for 20 minutes? Those days are over.

Dispatch eliminates the most frustrating parts of load hunting in the freight industry and helps streamline trucking operations and fleet management, reducing wasted time and cutting down on costly empty miles. 

• No more calling multiple brokers hoping someone picks up

• No more waiting on hold while your driving time ticks away

• No more juggling multiple load boards trying to piece together a complete picture of available freight

The system works around the clock, so loads are identified and verified even while you're sleeping or driving. This can be especially helpful in the peak season, when loads most fast. When you're ready to book your next load, the options are already there waiting for you.

Get Accurate, Verified Load Posts Only

Bad or incomplete load posts slow you down. Dispatch solves this problem by verifying and consolidating accurate load details before they ever reach you, ensuring more reliable delivery times and improving overall customer satisfaction. Our artificial intelligence system uses machine learning to cross-reference information from multiple sources, validates key details, and presents you with complete, accurate load profiles so you can make informed decisions quickly.

Specify Your Exact Load Requirements

Generic load boards show too many loads you’ll likely never run. Dispatch cuts through the noise by combining filters with special features, like Load Feedback and Preferences, to deliver results that fit your business. Set your filters for lanes, rates, and schedule. As you rate loads with Load Feedback, Dispatch builds your Preferences in the background and adjusts your results automatically. No set up required to use Preferences—just share feedback and watch your results get better over time. 

Dispatch Features That Work for You

Dispatch includes exclusive features designed to save you time and help you work smarter: 

1. Search Feedback: Get real-time tips when searches return zero results, so you can adjust filters faster and find loads without trial and error.

2. Bid & Book: Contact brokers with one tap. Quick-call buttons or auto-populated emails with all load details included. No retyping, no looking up contact info. 

3. Calling Assistant: Your assistant dials brokers, navigates phone trees, and waits on hold—connecting you only when a real person is ready to talk. Browse other loads while you wait. 

4. Load Feedback: Rate loads with a thumbs up or down and explain why. Dispatch learns from your feedback to surface better matches over time.

Make Smarter Business Decisions with AI Dispatching

Instead of making decisions based on gut instinct or limited information, you can leverage AI-powered insights to run your business more strategically. This means better load selections, more competitive pricing, improved profit margins, and smarter long-term route planning that maximizes operational efficiency.

But this is just the beginning. As AI technology continues to evolve, Dispatch will become even smarter with enhanced assistant features and predictive rate analysis analytics that learn more about your business over time. The system will develop a deeper understanding of your preferences, seasonal supply chain patterns in the freight market, and what makes your operation most profitable—automatically surfacing better opportunities and providing increasingly personalized recommendations that align with your long-term business goals.

The result? More time driving, less time doing administrative busy work, and better financial outcomes for your business.

How Dispatch AI Load Booking Works

The process is simple: you set your preferences once, and Dispatch handles the rest. 

• Set Your Preferences: Tell Dispatch your equipment specs, preferred lanes, rates, and availability. The more details you provide, the better matches you'll receive. 

• AI Works 24/7: Dispatch scans thousands of loads every minute across load boards, working even while you sleep or drive. 

• Automated Verification: When loads match your criteria, AI calls multiple freight brokers simultaneously to verify rates, times, locations, and commodity details. Our human oversight ensures accuracy and provides a better level of customer service. 

• Receive Verified Details: Get complete load matching information via text—rates, locations, deadhead calculations, and route maps. No missing information, no surprises. 

• Use Calling Assistant: Want to speak with a broker? Tap "Call Broker" and select "Calling Assistant" from any load details page. Your assistant will dial the broker, navigate their phone system, and connect you only when a real person is ready to talk—saving you from hold time and phone trees. 

• Provide Feedback: After reviewing a load, give it a thumbs up or thumbs down and explain what made it right or wrong for your business. Dispatch learns from your feedback to show you better matches next time. 

• Book When Ready: You maintain complete control over your decisions. Request the freight broker's information and contact them directly to book—or use the quick-call and email buttons to reach out instantly. 

The system learns from your choices over time, getting better at load matching that aligns to your actual business patterns, while helping you improve cost savings over time.

Watch the how to video for setting up Dispatch:

Transform Your Trucking Business Today

The benefits of AI dispatching are clear: save hours every day by automating load searches, eliminate the frustrating tasks that keep you off the road, stop chasing incomplete load information, and get personalized load recommendations that fit your business perfectly. Most importantly, you can run your operations smarter with data-driven insights that improve your bottom line.

The trucking industry is evolving, and trucking companies who embrace AI-powered solutions are positioning themselves for success in an increasingly competitive market. While others in the logistics industry are still stuck in the old way of doing things—endless phone calls with freight brokerages, manual searches, poor route optimization, and incomplete information—you can be ahead of the curve with automated dispatching that works as hard as you do.

Want fewer calls, fewer dead ends, and better loads in less time? Start with a 30-day free trial of Dispatch. After that, it’s only $49.95/month to keep the tools working for you.

This article was originally published on September 15, 2025, and updated on Monday December 1, 2025.