After fuel, after deadhead, after 20 minutes on hold, figuring out if a load is worth taking is where time and money gets lost. Dispatch is built to fix that. The latest upgrade adds real-time market data, cost tracking, and smarter tools to help owner operators make more money and spend less time figuring out how.

What Is Dispatch?

Dispatch is TruckSmarter’s chat-based load assistant built to help owner operators make better freight decisions—and more money. Instead of jumping between load boards, broker calls, fuel apps, and market data, you can ask Dispatch what you need in plain language and get answers faster. It also works alongside the tools and load boards you already use, so you don’t have to change how you operate.

What's New in Dispatch

Here's what changed and what it means for your bottom line.

Market Data, Fuel Prices, and Weather Built Into Every Search

Every search in Dispatch now includes real-time market rates, fuel prices along your route, and weather or incident alerts.

When evaluating a load, Dispatch helps you understand whether it still makes sense after fuel, deadhead, and route conditions. You get the context faster without having to cross-check multiple apps or know every lane by memory. Fewer bad loads means more money per mile.

Know Your Cost Per Mile Before You Commit

Most drivers don’t have time to run the numbers before accepting a load. By the time fuel and expenses come out, you’re dealing with a less than favorable load.

Dispatch helps you understand your cost per mile, and the new Estimated Take-Home feature shows what a load could actually put in your pocket after fuel and expenses. You know what you're getting before you commit, not after you've already agreed to the rate.

Dispatch Learns What Works for Your Business

Dispatch remembers your preferred lanes, freight types, load length, and operating preferences. Instead of starting every search from scratch, it uses what it knows about your operation to surface better opportunities faster.

One Place for Emails, Calls, and Load Board Updates

Chasing load details across emails, voicemails, and broker calls adds up fast. Dispatch pulls together information from connected load boards, broker calls, and emails so the information you need is in one place. Want to include loads from your Gmail inbox? Learn how to connect your Gmail account.

Smaller Updates Worth Knowing

A few other improvements that add up:

Dispatch Is Now Free for All

Dispatch is free for every carrier to try. No subscription required.

Free access includes a limited number of prompts each week—enough to get a real feel for what it can do on an actual load. Unlimited usage requires upgrading your Dispatch account.

If you've been holding off because you didn't want to pay for another trucking tool, here's your chance to try it on a real load and see what it does for your bottom line. Try Dispatch free. 

Already on TruckSmarter’s free load board? Open the app to connect Dispatch now. 

Frequently Asked Questions

How does Dispatch work? 

Dispatch helps you find loads, compare rates, check market conditions, and contact brokers through a single chat interface. Type what you need and Dispatch scans, gathers information, and completes tasks across the tools and load boards you already use—all in one place. 

Can Dispatch bid and book loads?

Yes. Dispatch can help place bids, contact brokers, and move the booking process forward on your behalf. Before a load is booked, you’ll be brought into the conversation for final confirmation so you stay in  control of every booking decision.  

What data does Dispatch use to evaluate loads? 

Dispatch pulls in real-time market rate data, fuel prices along your route, and weather and incident alerts.

Does Dispatch replace my load board? 

No. Dispatch works with your existing load boards and adds context to help you make faster, better decisions.

What is Estimated Take-Home in Dispatch? 

Estimated Take-Home provides a rough estimate of what a load could put in your pocket after fuel and deadhead costs. Calculations are based on your equipment type and default operating assumptions, which you can tell Dispatch to adjust for a more personalized estimate. 

Does Dispatch remember my preferences? 

Yes. Dispatch saves your preferences so you don't have to repeat yourself every time you search. It remembers things like equipment type, preferred lanes and brokers, freight types, and other operating preferences. Over time, it uses that information to surface more relevant loads and cut down the amount of information you need to re-enter with each search. 

What does Dispatch cost? 

Dispatch is free to try for all carriers. No subscription required. Free access includes a limited number of prompts per week. For unlimited use, it's $49/month.

Have more questions? Visit the Dispatch Help Center for guides, feature walkthroughs, and answers to common questions.